Golf Course Management

JAN 2019

Golf Course Management magazine is dedicated to advancing the golf course superintendent profession and helping GCSAA members achieve career success.

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Page 91 of 211

86 GOLF COURSE MANAGEMENT 01.19 one who practices the science of educational and psychological measurements — to de - velop the Level Two exam questions was be- yond exhilarating. Learning how to word a question and offer solutions that could be understood only by someone who truly knew the material made the process fair but clinical. As a team, we worked through what are im - portant distinctions between technicians and managers. e psychometrician did an excel - lent job understanding our ideas and then translating them into peer review for exam development. Increased experience, knowledge After my visit to GCSAA headquarters, I was lucky enough to transition to a new po - sition with Chevy Chase Club, to work with Dean Graves, CGCS, and Chris Sandels, the assistant golf course manager. We work hard together so that a well-managed team can pro - vide superb playing conditions for our mem- bers. I am fortunate to have Walter Miles with me in the shop, and I look forward to training as many assistants as possible in the coming years. One thing this industry needs is well- trained new technicians. Another aspect that I began to focus on at Hampshire Greens and have continued to emphasize at Chevy Chase Club is the rela - tionship with the operators. We encourage any and all feedback from operators when ma - chines are parked outside the shop for inspec- tion. Having an open and easygoing dialogue helps operators explain a problem or an inci - dent. I certainly prefer to know about an issue before seeing it the next time the machine goes out. One time, an operator mentioned that morning he had the hardest time cutting straight lines on a triplex. He could drive fine between passes, but with the reels down, it was "bananas." It turns out the frame at the steer - ing cylinder mount was cracked in half. e reel lift cylinder would hold it together when raised, but it could wobble and shake with the reels down. At Chevy Chase Club, I've also learned the value of daily field checks, which take place here in conjunction with our different assis - tant golf course managers. Miles and I jointly work with them to confirm the safety of the operator, that machines are working properly, and that after-cut appearance is acceptable. We hold monthly safety meetings, where we promote proper operation and care of different machines. Topic examples are proper lifting, small rotary operation, why safety switches are on machines and safe pathways for traveling to and from the maintenance shop. Creating protocols and correct safety procedures such as these are testing objectives for the Level Two exams. Continued progress Down the road, an equipment manager certification may take the form of a port - folio program with peer review, similar to GCSAA's Certified Golf Course Superinten- dent program. I promote the TETCP exams and study protocol because I want to see a uniform advancement in the position and career path. Every resource is available, from learning videos, worksheet templates, forums and study guides to a constantly growing class arrangement at the Golf Industry Show. For more information, go to sources/equipment-management . Whether you are a superintendent with an equipment manager who may not know about these opportunities or an equipment manager on the fence about whether to get involved more, I advise all equipment manag - ers to take the next step in their involvement with GCSAA. Now is a pivotal point in our business, with budgetary pressures, changes to government standards and increased com - petition. GCSAA membership and passing these TETCP exams will benefit your career and advance the standings of those who come after you. Tony Lewis is the equipment manager at Chevy Chase (Md.) Club and a five-year member of GCSAA. At Chevy Chase Club, Lewis (center) works with Dean Graves, CGCS, (left) and assistant course manager Chris Sandels.

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